Terms & Conditions
A legal disclaimer
Last Updated: May 21, 2025
Please read these Terms and Conditions ("Terms") carefully before using the Care Compass website or services. These Terms constitute a legally binding agreement between you and Care Compass.
1. ACCEPTANCE OF TERMS
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. SERVICES
Care Compass provides healthcare consulting services, including but not limited to:
• Healthcare policy templates and documents
• Safeguarding checks
• CQC readiness assessments
• Quality support services
• Service evaluations
• Consultation services
The specific details, deliverables, and timelines for services will be outlined in separate agreements or service descriptions.
3. USER RESPONSIBILITIES
When using our services, you agree to:
• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Maintain the confidentiality of any account information
• Not interfere with the functionality of our website
4. PAYMENT TERMS
• Payment is required in full before the delivery of services unless otherwise specified in writing.
• All prices are in British Pounds (£) and are exclusive of VAT unless otherwise stated.
• We accept payment via [list payment methods].
• As detailed in our Refund Policy, we do not offer refunds once services have commenced.
5. INTELLECTUAL PROPERTY
• All content on our website and in our services, including text, graphics, logos, and templates, is the property of Care Compass and is protected by intellectual property laws.
• When you purchase our templates or receive our consulting services, you are granted a non-exclusive, non-transferable license to use the materials for your organization's internal purposes only.
• You may not reproduce, distribute, modify, or create derivative works without our explicit permission.
6. CONFIDENTIALITY
We respect the confidentiality of information shared during the provision of our services. Please refer to our Privacy Policy for details on how we handle your information.
7. LIMITATION OF LIABILITY
• Care Compass provides information and services on an "as is" basis without warranties of any kind.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
• Our liability is limited to the amount paid for the specific service in question.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Care Compass from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and your use of them is at your own risk.
10. TERMINATION
We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. CHANGES TO TERMS
We may modify these Terms at any time. The updated version will be effective as soon as it is posted on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.
13. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Care Compass
[Your Address]
[Your Email]
[Your Phone Number]